Unveiling the New Vostro - Low Priced Dell Computers
The MNC Dell Inc, with its birth
rocks based in Round Rocks, Texas, is known for developing,
manufacturing, selling and supporting personal computers
and all other computer-related products. Very recently,
Dell officially announced the launch of four low-cost
computer models especially designed for the developing
economies like China and India. These new merchandise
models have been crafted keeping in mind the small
business users and have been lined up to be sold out
in 20 countries across Asia, Africa and Latin America.
Vostro price range will start from $475 for notebook
computers and from $440 for desktop PCs.
"These economies are growing so
fast that we don't want to miss out on the opportunity,"
Felice, the President of the company was quoted saying.
With an expected turnover of around 20-30% in the
coming years, Dell is all set to design products as
per global requirement. Initiatives have also been
taken up by the company to interview prospective customers
from the emerging economies and know their needs and
requirements.
Not only are the products being
globally distributed, but Dell has also taken care
of its technical support services. Dell Inc has its
service agreements at five levels for their business
customers:
1. Basic support: provides support
works over telephone during business hours.
2. Silver support: provides 24×7
support-on-phone and 4 hour on-site support after
phone based troubleshooting.
3. Gold support: provides additional
benefits like customer-declared severity; expedited
escalation of support; on-line and on-site support.
4. Platinum Plus support: provides
additional support over Gold support including performance
benchmarking; custom planning and reporting; a dedicated
technical account-manager.
5. 2 hour on-site support: mainly
offered in major metropolitan cities.
We hope our news, information
and articles will help you make an informed choice
when buying a Dell
Computers.
|